Payment Policy โ€“ EmeraldSora

๐Ÿ“… Effective Date: March 25, 2025.

At EmeraldSora (https://emeraldsora.xyz/), we offer secure and convenient payment options to ensure a seamless shopping experience. Please review our Payment Policy for details on accepted payment methods, processing times, and billing procedures.


1. Accepted Payment Methods

We accept the following secure payment methods:
โœ” Credit/Debit Cards โ€“ Visa, MasterCard, American Express, and Discover
โœ” PayPal โ€“ Secure online transactions with PayPal
โœ” Apple Pay & Google Pay โ€“ Fast and seamless mobile payments
โœ” Bank Transfers (for bulk or special orders; contact us for details)

๐Ÿ“Œ Note: We do not accept cash, checks, or money orders for online purchases.


2. Payment Processing & Security

โœ” All transactions on EmeraldSora are processed using SSL encryption to ensure your payment details are protected.
โœ” Your payment information is never stored on our servers. Transactions are securely processed through trusted third-party payment gateways.
โœ” Payments are charged at the time of purchase to ensure order confirmation and processing.


3. Currency & Pricing

โœ” All prices on EmeraldSora are displayed in GBP (ยฃ) or your selected currency based on your location.
โœ” Prices do not include applicable taxes, duties, or customs fees, which may vary by country.
โœ” EmeraldSora reserves the right to change product prices at any time without prior notice.


4. Taxes, Duties & Additional Charges

โœ” UK Orders: Prices include VAT where applicable.
โœ” International Orders: Customers are responsible for any import duties, customs fees, and taxes imposed by their countryโ€™s regulations.
โœ” These additional charges are not included in the checkout price and must be paid upon delivery (if applicable).


5. Payment Issues & Failed Transactions

If your payment is declined, please:
โœ” Verify that your card details (number, expiration date, and CVV) are entered correctly.
โœ” Ensure you have sufficient funds or contact your bank to check for restrictions.
โœ” Try a different payment method or contact contact@emeraldsora.xyz for assistance.

๐Ÿ“Œ Fraud Prevention:

  • EmeraldSora reserves the right to cancel orders flagged for suspected fraud or unauthorized transactions.
  • Additional verification may be required for high-value purchases.

6. Refunds & Chargebacks

โœ” Refunds are processed according to our Refund & Return Policy.
โœ” If you believe a charge was made in error, please contact us first before initiating a chargeback with your bank. Unauthorized chargebacks may result in order cancellation and future purchase restrictions.


7. Subscription & Recurring Payments (If Applicable)

โœ” Some services may require recurring payments (e.g., VIP memberships, exclusive product access).
โœ” Subscription payments will be charged automatically based on the selected plan.
โœ” You can cancel subscriptions anytime before the next billing cycle.


8. Contact Information

For payment-related inquiries, please reach out to us:
๐Ÿ“ Address: 5 Thompsons Lane Street, Melin-y-grug, United Kingdom
๐Ÿ“ž Phone: 070 2737 5828
๐Ÿ“ง Email: contact@emeraldsora.xyz
๐ŸŒ Website: https://emeraldsora.xyz/