Terms and Conditions – EmeraldSora
📅 Effective Date: March 25, 2025.
Welcome to EmeraldSora (https://emeraldsora.xyz/). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from EmeraldSora, you agree to be bound by these terms.
1. General Terms
✔ Eligibility: You must be at least 18 years old or have parental/guardian consent to use our website.
✔ Accuracy of Information: We strive to provide accurate product descriptions, pricing, and availability, but EmeraldSora reserves the right to correct errors or update information at any time.
✔ Changes to Terms: We may modify these Terms and Conditions at any time without prior notice. Continued use of our website after updates constitutes acceptance of the new terms.
2. Orders & Payments
✔ Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud.
✔ Payment Methods: We accept major credit/debit cards, PayPal, and other secure payment gateways.
✔ Pricing: All prices are listed in GBP (£) or the currency of your selected region. Prices may change without notice.
✔ Taxes & Duties: Customers are responsible for any applicable import taxes or customs duties.
3. Shipping & Delivery
✔ Shipping Locations: We offer worldwide shipping to most countries. Some remote locations may have limited delivery options.
✔ Delivery Time:
- Standard Shipping: 7-15 business days
- Express Shipping: 3-7 business days
✔ Tracking Orders: Once shipped, you will receive a tracking number via email.
✔ Lost or Delayed Shipments: We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.
4. Returns, Exchanges & Refunds
✔ Return Eligibility: Customers can return items within 30 days of receiving them. Items must be unused, unworn, and in original condition with all tags attached.
✔ Refunds: Once a return is approved, refunds will be processed within 7-10 business days.
✔ Defective or Incorrect Products: If you receive a damaged or incorrect item, contact us at contact@emeraldsora.xyz for assistance.
For more details, please review our Refund & Return Policy.
5. Intellectual Property Rights
✔ All content on EmeraldSora, including logos, images, designs, and text, is owned by or licensed to EmeraldSora and protected by copyright and trademark laws.
✔ You may not reproduce, distribute, or use any content from our website without prior written permission.
6. Prohibited Activities
By using our website, you agree NOT to:
❌ Engage in fraudulent activities or place fake orders.
❌ Use automated systems or software to extract data from our website.
❌ Attempt to disrupt or compromise the security of our website.
❌ Use our products for any illegal purposes.
Any violation of these terms may result in account suspension and legal action.
7. Limitation of Liability
✔ EmeraldSora is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
✔ We do not guarantee uninterrupted access to our website and are not liable for any technical issues beyond our control.
8. Privacy Policy
By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.
9. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United Kingdom. Any disputes shall be resolved through negotiation or legal proceedings in the UK.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
📍 Address: 5 Thompsons Lane Street, Melin-y-grug, United Kingdom
📞 Phone: 070 2737 5828
📧 Email: contact@emeraldsora.xyz
🌐 Website: https://emeraldsora.xyz/